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We ask for your personal information when you make a purchase, register, sign up for promotions, offers or competitions, or to receive news. Depending on which of these services you use, we may collect:
Depending on how you engage with us, we may use your information:
Whilst we have policies, rules and measures in place and try to take all reasonable steps to safeguard your personal information, Fox Exports cannot guarantee the security of any information you provide online.
We do not share your data with any third parties except as provided in this policy or as required by law. We will not share personal data with third parties for Direct Marketing by those parties without your consent. We may sell or otherwise supply Corporate Data to third parties including other companies in our group
If you take out an additional service plan with your purchase,Fox Exports will share limited personal information with the service plan provider.
Ebuyer may also disclose your personal information:
We may from time to time contact or update you about products, services or offers that may be relevant to you.
This may include delivery, reviews, lists and extended warranties, and other products and services related to your Ebuyer purchases, some of which are provided by Ebuyer and some by our trusted partners to whom we may pass on your details.
They or we may contact you about these by telephone, mail, email and SMS, using the contact details you provide and update us with, which we obtain or update with you in our dealings, or which we obtain or update from external sources. This may include telephone numbers that are registered by you or others unless you have told us directly that you do not wish to be contacted for this purpose on a particular telephone number. By providing your details through the website, you are agreeing to this.
If you don’t want to be contacted by post or telephone you can email us at firstname.lastname@example.org, call us on +44 20 7221 4572 . If you do so, please bear with us for a short time whilst we adjust our records. This usually takes up to 10 days.
* Calls cost 10p per minute plus network extras. Lines open: Monday-Friday 9am-6pm (excluding bank holidays). Please remember to use the international dialing code (+44) when calling from outside the UK
If you don’t want to be contacted by email, please unsubscribe from the Fox Exports marketing emails that contain an easy means for you to unsubscribe.
Please note that Fox Exports would not necessarily remove all your details from its records but would note and respect your changed marketing preferences.
Cookies are tiny files that help track the use of the site and to personalise your journey. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.
Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.
This would also be a common experience of reduced functionality across many websites.
To learn about how change the cookie settings for your browser please see our ‘Managing Cookies’ section.
To make full use of the online shopping and personalized features on Fox Exports your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalized features of this website by using them.
Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from Fox Exports, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.
You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:
As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.
You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.
Fox Exports (UK) Ltd (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).
You have the right to access the information that Fox Exports (UK) Ltd holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the Fox Exports team, who will be delighted to answer any questions you may have.
You can either contact +44 20 7221 4572
Calls cost 10p per minute plus network extras.
Lines open: Monday-Friday 9am-6pm (excluding bank holidays).
Or, write to us at:
Fox Exports (UK) Limited