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IMPORTANT: Please note that these terms and conditions only apply if you are buying products from us as a consumer. Trade Customers are subject to our trade terms and conditions.
This page (together with our returns policy and any other documents referred to on this page) tells you the terms and conditions (Terms) on which we supply any of the products (Products) listed on our website foxexports.com and all associated pages (our Site) to you. Please read these Terms carefully before ordering any Products from our Site. You should understand that by ordering any of our Products, you agree to be bound by these Terms. You should print a copy of these Terms for future reference.
By clicking the button marked ‘Pay Now’ you accept the Terms. Please understand that if you refuse to accept these Terms, you will not be able to order any Products from our Site.
By placing an order for Products through our Site (Order), you warrant that:
It is a crime to use a false name or a known invalid payment method to place an order. Anyone caught deliberately entering an incorrect or fictitious name or using a payment method that is known to be invalid to place an order will be prosecuted to the fullest extent of the law. We may track every order placed on our Site to enable us, and all legitimate crime prevention and prosecution authorities, to trace individual users engaging in criminal activities on or using our Site.
If you wish to return a Product which is faulty please refer to clause 9.
The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.
Except as expressly set out in these Terms, all use of your personal information will be made in accordance with our privacy and cookies policy.
IMPORTANT: Please note that these terms and conditions only apply if you are buying products from us as a trade customer. Consumer purchases are subject to separate terms and conditions.
If you have a credit account with us please pay particular attention to condition 6. Please note that we do not sell products for export outside the United Kingdom.
We do not sell Products for export outside the United Kingdom.
We are very proud of our high standards of customer service however, in the event that we fail in meeting these standards, please do not hesitate to contact us at the address Fox Exports (UK) Ltd, Howden, East Yorkshire, DN14 7UW. Our aim will always be to deal with your complaint as soon as possible and make every effort to reach a satisfactory conclusion on your behalf in order to retain your valued custom.
These Terms represent the entire understanding relating to the use of the Site and supersede all other statements, representations or warranties (whether written, made by email or oral) made by us. Nothing in these Terms shall affect the liability of either party in respect of any misrepresentation, warranty or condition that it makes fraudulently. Any rights not expressly granted in these Terms are reserved by us.
If any provision of these Terms is found to be invalid or unenforceable by a court, it will be severed from the rest of these Terms which shall remain unaffected.
A person who is not a party to this Contract is not entitled to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.
We may vary these Terms in relation to future sales from time to time by publishing new Terms on the Site or by otherwise notifying you of our new Terms.
All notices given by you should be sent to us using one of the following methods of communication:
These Terms will be governed by and construed in accordance with the laws of England. Disputes arising in relation to this Site or these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Our Site is owned and operated by Fox Exports (UK) Limited, We are registered in England and Wales under company number 09052750 and with our registered office at 30 Queensway, London, W2 3RX.. We are a limited company.
We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our Site, or any content on it, will be free from errors or omissions.
Our Site is made available free of charge.
We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our Site.
Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate or available in other locations. We may limit the availability of our Site or any product described on our Site to any person or geographic area at any time. If you choose to access our Site from outside the United Kingdom, you do so at your own risk.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.
You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.
Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), any indirect or consequential losses, breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
If you are a business user, please note that in particular, we will not be liable for:
If you are a consumer user, please note that we only provide our Site to you for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by us to you, which will be set out in our terms and conditions of supply.
We do not guarantee that our Site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
You are not permitted (nor will you assist others) to set up links from your own websites to the Site (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.
If you wish to make any use of content on our Site other than that set out above, please contact email@example.com. We reserve the right to withdraw linking permission without notice.
Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
We ask for your personal information when you make a purchase, register, sign up for promotions, offers or competitions, or to receive news. Depending on which of these services you use, we may collect:
Depending on how you engage with us, we may use your information:
We do not share your data with any third parties except as provided in this policy or as required by law. We will not share personal data with third parties for direct marketing by those parties without your consent. We may sell or otherwise supply corporate data to third parties including other companies in our group which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
If you take out an additional service plan with your purchase, Fox Exports will share limited personal information with the service plan provider.
To ensure that your payment details are not being used without your consent, we will validate your name, address and other personal information supplied by you during the order process against appropriate third party databases.
By providing your payment details to us, you consent to such checks being made. In performing these checks, personal information provided by you may be disclosed to a registered credit reference agency which may keep a record of that information.. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. During the security checks we may ask for additional information or documentation to help support the data which you have supplied.
Fox Exports may also disclose your personal information:
We may from time to time contact or update you about products, services or offers that may be relevant to you.
This may include delivery, reviews, lists and extended warranties, and other products and services related to your Fox Exports purchases, some of which are provided by Fox Exports and some by our trusted partners to whom we may pass on your details.
They or we may contact you about these by telephone, mail, email and SMS, using the contact details you provide and update us with, which we obtain or update with you in our dealings, or which we obtain or update from external sources. This may include telephone numbers that are registered by you or others unless you have told us directly that you do not wish to be contacted for this purpose on a particular telephone number. By providing your details through the website, you are agreeing to this.
If you don’t want to be contacted by email, please unsubscribe from the Fox Exports marketing emails that contain an easy means for you to unsubscribe.
Please note that Fox Exports would not necessarily remove all your details from its records but would note and respect your changed marketing preferences.
Whilst we have policies, rules and measures in place and try to take all reasonable steps to safeguard your personal information, Fox Exports cannot guarantee the security of any information you provide online.
Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorized third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of our website. For your security, when ordering from us we only use Secure Socket Layer 3 (SSL 3) technology,